terms
Terms
The agreement between you and us. Short, and specific about the parts that matter: what this is allowed to do to your ad accounts, what happens to your money, and what we do not promise.
Last updated 17 September 2026
1The agreement
These terms are between you and Flowrize, LLC. By creating an account you accept them. If you are agreeing on behalf of a company, you confirm you are allowed to.
2What the service does
We read your store and ad accounts, work out your profit after costs, show you where money is being lost, and — where you allow it — change bids, budgets and campaign states within limits you set.
Read access is the default. Permission to change anything is a separate, explicit grant that you make and can revoke at any time from your side.
3Automated changes, and your part in them
A rule does nothing until you switch it on. You choose whether changes are queued for your approval or applied within the bounds you configure.
You remain responsible for your advertising and for what you spend. We provide the tooling and the record of what it did; the account, the budget and the commercial decisions stay yours.
You are responsible for the accuracy of the costs you enter. Profit figures are calculated from the information available to us, and where a cost is missing we say so rather than assuming it is zero.
4Your account
Keep your login details secure and tell us promptly if you think someone else has access. You are responsible for what happens under your account.
Do not use the service to break the terms of Shopify, Google or Meta, or to do anything unlawful.
5Fees and cancellation
Plans are priced by your store's annual revenue band and billed monthly or yearly in advance. No card is required to start.
You can cancel at any time, in one click, inside the app. We prorate to the day rather than keeping the remainder of the period. There is no notice period and no cancellation call.
If your revenue grows into a higher band we will tell you. We do not reprice you mid-term and we do not backdate.
6What we do not promise
We do not promise a particular result. Advertising outcomes depend on your products, your margins, your creative and the platforms themselves, and none of those are ours to control.
We aim to keep the service available and will tell you about planned interruptions, but we do not promise uninterrupted access.
Where the platforms' own data is wrong, late or incomplete, our figures inherit that. We show you when data is incomplete instead of filling the gap with a guess.
7If something goes wrong
If we cause you loss, our liability is limited to the fees you paid us in the twelve months before the event. We do not exclude liability that cannot lawfully be excluded.
Nothing here removes a right that cannot lawfully be removed where you are.
8Ending it
You can stop at any time. We may end the agreement if you break these terms or do not pay, and we will tell you why.
Your campaigns stay exactly as they are when you leave. We do not undo or rebuild your work on the way out, and the last state we applied is the state you keep. Your decision history stays exportable for 30 days.
9Changes to these terms
If we change these terms in a way that affects you, we will tell you before it takes effect.
10Law, and how a dispute gets settled
These terms are governed by the laws of the State of Delaware, USA.
If we disagree and cannot sort it out between us, the dispute is settled by binding arbitration conducted online rather than in court. That keeps it quick and affordable for both sides — you should not have to fly anywhere to resolve a billing argument.
Talk to us first. Most things that reach this clause should have been a support email.