Privacy Policy

Last updated: 5/17/2025

Introduction

FlowRize ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.flowrize.com or use our social media marketing automation service.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

We collect several types of information from and about users of our Service, including:

Personal Information

When you register for our service or subscribe to our newsletter, we collect:

  • Name
  • Email address
  • Phone number
  • Business information
  • Payment information

Social Media Account Data

When you connect your social media accounts to our service, we collect:

  • Account credentials (stored securely and encrypted)
  • Profile information and settings
  • Content and post history
  • Engagement metrics and analytics
  • Audience demographics

Usage Data

We automatically collect information about how you interact with our Service:

  • IP address and browser type
  • Device information and operating system
  • Pages visited and time spent
  • Features used and frequency of use
  • Error logs and performance data

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Service
  • Create and manage your account
  • Process your payments and subscriptions
  • Send you service-related communications
  • Improve and personalize your experience
  • Analyze usage patterns and optimize our Service
  • Detect and prevent fraud or abuse
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and updates
  • Access controls and authentication
  • Secure data storage and backup
  • Employee training on data protection

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this policy
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

Your Rights

You have certain rights regarding your personal information:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Data portability
  • Withdraw consent

Third-Party Services

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us through our website.